Kumho V710 tires being recalled?
Kumho V710 tires being recalled?
I've read several reports of Kumho V710 tires separating and delaminating. Information I have seen indicates the first batch is being recalled. Anybody know anymore about this? I know at least two people running these tires. Would hate to see someone get hurt link to the thread I am referencing with pics is http://corner-carvers.com/forums/showth ... adid=15824
Jeff Miller
Sounds like Kumho is doing the right thing if what I have read on the post is correct. A lot of what you hear on these forums is creative so you have to take it with a grain of salt.
As for the picture, I have seen many tires do things similar to this. There are many things that can cause a tire to have that sort of damage, even if it is a perfectly good tire. As someone else pointed out, it is very flat spotted. That could have been the cause or the result.
Maybe Robert "Kumho" (Scotty B.) Carpenter will pipe in on this one.
As for the picture, I have seen many tires do things similar to this. There are many things that can cause a tire to have that sort of damage, even if it is a perfectly good tire. As someone else pointed out, it is very flat spotted. That could have been the cause or the result.
Maybe Robert "Kumho" (Scotty B.) Carpenter will pipe in on this one.
Mark Pilson
03 Z06 - Sword
09 Mustang - Club
01 Excursion - The safe you dropped from the 10th story
03 Z06 - Sword
09 Mustang - Club
01 Excursion - The safe you dropped from the 10th story
As a side note the V710 will not be legal after 04/06/04 for SCCA events until the replacement V710 hits the streets which Kumho says will be 45 to 60 days.
April 5, 2004
Dear Tire Rack Customer,
Thank you for choosing The Tire Rack as a source for your tires. Our
records indicate you purchased Kumho ECSTA V710 Competition tires from us
earlier this year.
Kumho Tire U.S.A. notified us today they have chosen to voluntarily recall
all ECSTA V710 tires. If you still have ECSTA V710 tires (new, used or even
worn out), Kumho has authorized us to exchange them on a one-for-one basis
with an enhanced version of the ECSTA V710 when it becomes available in
approximately 60-90 days.
In order to compensate you for any inconvenience, as well as mounting and
balancing costs, Kumho has further authorized us to provide either ECSTA
V700 or VictoRacer V700 tires, again on a one-for-one basis, at no final
cost to you. Since ECSTA V700 and VictoRacer V700 tires require tread
shaving for use in dry conditions, shaving will be available at no charge.
Heat Cycling will also be included at no charge if your ECSTA V710 tires
were heat cycled by the Tire Rack originally.
The Tire Rack Team wants to help you replace your voluntarily recalled
tires as quickly and conveniently as possible. If you still have new, used
or worn out ECSTA V710 tires:
Contact the Tire Rack representative indicated on your original invoice, or
call (800) 428-8355 and asking for the first available sales
representative.
Provide the phone number where your credit card bills are received, the
invoice number of your ECSTA 710 purchase and/or your name.
Identify the quantity of new, used or worn out ECSTA V710 tires you will be
exchanging.
The Tire Rack representative will establish a no-charge backorder at The
Tire Rack for the enhanced ECSTA V710 tires when they become available, as
well as place an order for your ECSTA V700 or VictoRacer V700 tires. We
will charge your credit card when we ship your ECSTA V700 or VictoRacer
V700 tires.
Contact a Tire Rack representative when your ECSTA V710 tires are
dismounted and ready to be picked up by the UPS representative and we will
issue the required number of prepaid UPS Pick-up Labels for you to return
your ECSTA V710 tires.
Upon the return of your ECSTA V710 tires, we will credit the full value of
ECSTA V700 or VictoRacer V700 tires to the credit card used to purchase
them.
The Tire Rack apologizes for any inconvenience this causes.
Regards,
The Tire Rack Team
The content of Kumho's announcement is provided below:
IMPORTANT NOTICE FOR ECSTA V710 TIRES
Kumho Tire's priority is safety, and we are committed to supplying our
customers with the highest quality and best performing tires that are
available anywhere in the world. It is with this philosophy in mind that
Kumho is taking immediate action in discontinuing the sale of the ECSTA
V710 Competition Tire.
The V710 has won several races and set numerous track records since it was
introduced into the market on January 1, 2004. Although we have not
experienced any air loss failures with the ECSTA V710 Competition Tire, we
have discovered some inconsistent test results relating to tread splice and
tread area durability.
The sale of the ECSTA V710 Competition Tire will, therefore, be
discontinued immediately, and tires in use in the market will be collected
from consumers. Kumho will replace them with either the Kumho ECSTA V700
or Victoracer tire free of charge.
An investigation into the cause of the inconsistencies has been carried out
and modifications to the product and production methods have been made to
ensure these inconsistencies do not re-occur.
Consumers who have purchased the ECSTA V710 Competition Tire must call the
dealer where the tires were purchased or the following toll free number to
arrange for tire return and replacement:
1-800-445-8646 Extension 342
Consumers will be given the choice of a free replacement of the ECSTA V710
with either the ECSTA V700 or Victoracer. They will also be provided a free
set of the modified ECSTA V710 upon its arrival.
Kumho is sincerely committed to the quality of our products and the total
satisfaction of our customers. We regret any inconvenience to our
customers.
Kumho Tire U.S.A.
14605 Miller Avenue
Fontana, CA 92336
April 5, 2004
Dear Tire Rack Customer,
Thank you for choosing The Tire Rack as a source for your tires. Our
records indicate you purchased Kumho ECSTA V710 Competition tires from us
earlier this year.
Kumho Tire U.S.A. notified us today they have chosen to voluntarily recall
all ECSTA V710 tires. If you still have ECSTA V710 tires (new, used or even
worn out), Kumho has authorized us to exchange them on a one-for-one basis
with an enhanced version of the ECSTA V710 when it becomes available in
approximately 60-90 days.
In order to compensate you for any inconvenience, as well as mounting and
balancing costs, Kumho has further authorized us to provide either ECSTA
V700 or VictoRacer V700 tires, again on a one-for-one basis, at no final
cost to you. Since ECSTA V700 and VictoRacer V700 tires require tread
shaving for use in dry conditions, shaving will be available at no charge.
Heat Cycling will also be included at no charge if your ECSTA V710 tires
were heat cycled by the Tire Rack originally.
The Tire Rack Team wants to help you replace your voluntarily recalled
tires as quickly and conveniently as possible. If you still have new, used
or worn out ECSTA V710 tires:
Contact the Tire Rack representative indicated on your original invoice, or
call (800) 428-8355 and asking for the first available sales
representative.
Provide the phone number where your credit card bills are received, the
invoice number of your ECSTA 710 purchase and/or your name.
Identify the quantity of new, used or worn out ECSTA V710 tires you will be
exchanging.
The Tire Rack representative will establish a no-charge backorder at The
Tire Rack for the enhanced ECSTA V710 tires when they become available, as
well as place an order for your ECSTA V700 or VictoRacer V700 tires. We
will charge your credit card when we ship your ECSTA V700 or VictoRacer
V700 tires.
Contact a Tire Rack representative when your ECSTA V710 tires are
dismounted and ready to be picked up by the UPS representative and we will
issue the required number of prepaid UPS Pick-up Labels for you to return
your ECSTA V710 tires.
Upon the return of your ECSTA V710 tires, we will credit the full value of
ECSTA V700 or VictoRacer V700 tires to the credit card used to purchase
them.
The Tire Rack apologizes for any inconvenience this causes.
Regards,
The Tire Rack Team
The content of Kumho's announcement is provided below:
IMPORTANT NOTICE FOR ECSTA V710 TIRES
Kumho Tire's priority is safety, and we are committed to supplying our
customers with the highest quality and best performing tires that are
available anywhere in the world. It is with this philosophy in mind that
Kumho is taking immediate action in discontinuing the sale of the ECSTA
V710 Competition Tire.
The V710 has won several races and set numerous track records since it was
introduced into the market on January 1, 2004. Although we have not
experienced any air loss failures with the ECSTA V710 Competition Tire, we
have discovered some inconsistent test results relating to tread splice and
tread area durability.
The sale of the ECSTA V710 Competition Tire will, therefore, be
discontinued immediately, and tires in use in the market will be collected
from consumers. Kumho will replace them with either the Kumho ECSTA V700
or Victoracer tire free of charge.
An investigation into the cause of the inconsistencies has been carried out
and modifications to the product and production methods have been made to
ensure these inconsistencies do not re-occur.
Consumers who have purchased the ECSTA V710 Competition Tire must call the
dealer where the tires were purchased or the following toll free number to
arrange for tire return and replacement:
1-800-445-8646 Extension 342
Consumers will be given the choice of a free replacement of the ECSTA V710
with either the ECSTA V700 or Victoracer. They will also be provided a free
set of the modified ECSTA V710 upon its arrival.
Kumho is sincerely committed to the quality of our products and the total
satisfaction of our customers. We regret any inconvenience to our
customers.
Kumho Tire U.S.A.
14605 Miller Avenue
Fontana, CA 92336
Dan Chadwick
TRSCCA Webmaster
BSP 92
96 Corvette LT4
TRSCCA Webmaster
BSP 92
96 Corvette LT4
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TonyBolton
- Posts: 2846
- Joined: Fri Dec 05, 2003 3:20 pm
- Location: Lenoir City, TN
Ive read that like THREE TIMES so far......... it is to MY understanding that us, we with the 710's, will actually be getting TWO sets of tires free?
We get the V700's for our replacement of our 710's, then we will also recieve a new set of 710's once they are "modified"?
If i've failed to understand something, please point this out to me.
Thanks,
Tony
P.S. So far, 3 autox's on my 710's and the wear is looking GREAT!
We get the V700's for our replacement of our 710's, then we will also recieve a new set of 710's once they are "modified"?
If i've failed to understand something, please point this out to me.
Thanks,
Tony
P.S. So far, 3 autox's on my 710's and the wear is looking GREAT!
-
OneFastZx2
- Posts: 59
- Joined: Sat Dec 13, 2003 1:49 am
- Location: Heiskell Tn
- Contact:
just my .02 Its a very generous offer of them to give ya'll and extra set. Man ive had my car recalled a few times (being i own the first model yr zx2) and they wouldnt even give me a loaner or even a ride to work and back.... eat up the offer guys and if anyone wants to sell a set of those free victo-racers and make some money id be glad to help and take em off yer hands email me onefastzx2@aol.com
98 Ford Excort Zx2
STS Auto-X leader........ hahahaha, maybe one day i'll be good enough to beat someone.... anyone!?!?!
STS Auto-X leader........ hahahaha, maybe one day i'll be good enough to beat someone.... anyone!?!?!
http://www.honda-tech.com/zerothread?id=805134
There are some pics in this thread. Look who's car it is.
There are some pics in this thread. Look who's car it is.
Tyler Scott